Privacy policy

Privacy Policy

Welcome to Deal Done. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Deal Done, we may collect the following types of information:

a) Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment gateways)

b) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referring website or source

c) Order & Transaction Information

  • Products purchased

  • Order history

  • Payment status

We collect only the information necessary to provide and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate order updates and customer support responses

  • To improve our website, products, and services

  • To send promotional emails (only if you opt in)

  • To prevent fraud and ensure secure transactions

  • To comply with legal obligations under applicable Indian laws

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Deal Done uses cookies and similar tracking technologies to:

  • Enhance user experience

  • Remember cart items and preferences

  • Analyze website traffic

  • Improve marketing performance

You can disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our store, including:

  • Payment gateways

  • Shipping and logistics partners

  • Email marketing platforms

  • Analytics services (e.g., website traffic analysis tools)

These third parties only receive the information necessary to perform their services and are obligated to protect your data.

Please note that payment information is processed securely by third-party payment providers and is not stored directly on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

These measures include:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to personal data

  • Secure payment processing systems

While we take reasonable precautions, no online system is 100% secure. By using our website, you acknowledge this inherent risk.

6. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill orders

  • To comply with legal and tax requirements

  • To resolve disputes

After this period, your data is securely deleted or anonymized.

7. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Deal Done does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Store Name: Deal Done
Email: genzipped@gmail.com
Address: NIT Srinagar
Response Time: Within 24–48 business hours