Shipping policy

Shipping Policy

Last Updated: 28/02/2026

Thank you for shopping with Deal Done. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details about order processing and delivery.

1. Order Processing Time

  • All orders are processed within [2–3 BUSINESS DAYS] after confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During high-demand periods, processing times may be slightly extended.

Once your order is processed and dispatched, you will receive a confirmation notification.

2. Shipping Methods Available

We partner with trusted courier and logistics providers to ensure safe and timely delivery.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if applicable)

Shipping availability may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: Within 48–72 HOURS

  • Other Cities & Towns: [3–7 BUSINESS DAYS]

  • Remote Areas: [5–10 BUSINESS DAYS]

Delivery times are estimates and may vary due to location, courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

  • We offer Free Shipping on eligible orders (if applicable).

  • Shipping charges, if any, will be clearly displayed at checkout before payment.

  • Additional charges may apply for express delivery options.

5. Tracking Information

Once your order is shipped:

  • You will receive a tracking number via email or SMS.

  • Tracking details can be used to monitor delivery status through the courier partner’s website.

If you do not receive tracking information within [24–48 HOURS] after dispatch, please contact us at genzipped@gmail.com.

6. Delivery Issues & Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Incorrect shipping address provided

  • Courier operational delays

  • Weather conditions or natural events

  • High seasonal demand

Deal Done is not responsible for delays caused by courier partners; however, we will assist you in resolving any delivery-related issues.

If your order is marked as delivered but not received, please contact us within [48 HOURS] of the delivery notification.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • Orders returned due to incorrect or incomplete addresses may incur re-shipping charges.

  • Re-delivery attempts depend on courier policies.

8. International Shipping (If Applicable)

Currently, [We Do / We Do Not] offer international shipping.

If international shipping is available:

  • Delivery timelines may range from [7–21 BUSINESS DAYS] depending on the destination country.

  • Customers are responsible for customs duties, taxes, or import charges imposed by their country.

9. Contact Us

If you have any questions regarding shipping, please contact:

Store Name: Deal Done
Email: genzipped@gmail.com
Response Time: Within 24–48 business hours