Terms of service

Terms of Service

Last Updated: 28/02/2026

Welcome to DEAL DONE. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

  • You must be at least 18 years old to use our services.

  • You agree to provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts that provide false information or engage in suspicious activity.

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors at any time.

  • Payments must be made through approved payment methods available on the website.

  • In case of payment failure or suspected fraud, we reserve the right to cancel the order.

3. Product Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate. However:

  • Minor variations in color or appearance may occur due to screen settings.

  • We do not guarantee that product descriptions or other content on the site are error-free.

  • If a product received does not match its description, your remedy is subject to our Returns & Refund Policy.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to:

    • Product unavailability

    • Errors in pricing or product information

    • Suspected fraudulent activity

  • If your order is canceled after payment, a refund will be processed as per our refund policy.

5. Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS].

  • Delivery timelines may vary depending on location and courier services.

  • We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

Returns and refunds are governed by our separate Refund & Return Policy.

  • Refund eligibility depends on product condition and return request timeline.

  • Refunds, if approved, will be processed through the original payment method within a reasonable timeframe.

  • Certain items may be non-returnable (e.g., personal care products, customized items).

Please refer to our full Return & Refund Policy for detailed information.

7. Prohibited Uses

You may not use our website or services:

  • For unlawful or fraudulent purposes

  • To violate any applicable Indian laws or regulations

  • To transmit malicious software or harmful code

  • To infringe upon intellectual property rights

  • To harass, abuse, or harm other users

We reserve the right to terminate access for violations of these provisions.

8. Intellectual Property

All content on this website — including text, images, logos, product listings, and design — is the property of [STORE NAME] and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

  • [STORE NAME] shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

  • We do not guarantee uninterrupted or error-free access to our website.

10. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its owners, employees, and affiliates from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our services.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of revised Terms.

13. Contact Information

For any questions regarding these Terms, please contact:

Store Name: Deal Done
Email: genzipped@gmail.com
Response Time: Within 24–48 business hours